Joov.AI is a 24/7 AI receptionist for auto repair shops — answering WhatsApp messages, phone calls and website chats, qualifying drivers, vehicle owners, service customers, and pushing them toward service bookings, repair intake, callbacks.
Capture drivers asking about brakes, oil changes, tires, diagnostics, pricing, availability and service status.
Answer overflow and after-hours calls with natural voice AI instead of sending repair customers to voicemail.
Give controlled answers from your approved service menu, pricing guidance, warranty policy and shop knowledge base.
Guide qualified customers to a booking link, callback request or service form before they call another shop.
Collect vehicle make/model/year, symptoms, warning lights, urgency and preferred service window.
Collect service type, mileage, timing, tire/brake symptoms and booking details.
Answer appointment availability, drop-off rules, status-update requests and callback requests using your approved rules.
Identify urgent repairs, high-value jobs, fleet/commercial calls, service fit and callback priority for staff.
Push customers to your booking link, service request form, callback flow or calendar integration.
Respond naturally in the languages your customers prefer — not only Hebrew and English.
For auto repair shops, the assistant should not diagnose vehicle problems, invent prices or promise repair times. Joov is configured around your approved language, policies, services and escalation rules.
You send your website, services, shop hours, FAQs, pricing guidance, warranty policy and booking flow.
We build a repair-shop knowledge base and conversation rules from your approved material.
We connect web chat, WhatsApp and/or voice depending on your sales workflow.
We improve answers and handoff rules based on real customer conversations.
Yes — using your approved ranges and wording. It can explain what affects price and guide customers toward booking or service-advisor handoff.
Yes. It can send a booking link, request a callback, or connect to your calendar, shop-management system or CRM depending on your setup.
Yes. Joov can respond naturally in the languages your customers prefer.
No. It should be configured to avoid diagnosis, invented prices or false completion times, and escalate urgent or sensitive cases to your team.
Book a short demo and we’ll show how an AI receptionist can capture repair customers across phone, WhatsApp and web.